CHC33021 Certificate lll in Individual Support Ageing and Disability
Date |
Location |
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| January 27, 2026 | Byron Community College - Mullum Campus |
Applications now open, limited subsidised places available, apply now to see if you're eligible.
This nationally recognised qualification enables you to provide personalised support, in community, home, or residential care settings, empowering a diverse range of individuals to achieve greater independence and improve their quality of life.
Our CHC33021 Certificate III in Individual Support course offers a comprehensive and well-rounded learning experience, seamlessly integrating essential theoretical knowledge with valuable hands-on practice.
Our experienced trainers will help you develop practical skills that are relevant to real-world situations, ensuring you’re fully prepared to provide effective, person-centered support.
With their guidance, you’ll gain the knowledge and confidence needed to make a positive impact in your role.
Enrol at Byron Community College today and begin your journey to making a meaningful impact in the field of support.
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Course Duration
- Course dates: 27 January - 1 July 2026 or 14 July - 16 December 2026
- The course duration is 21 weeks
- The weekly workload is 21 hours (classroom and home study combined)
Course Delivery
- Face-to-face learning delivered at our Mullumbimby Campus: Tuesdays & Wednesdays - 9:00am - 4:00pm
- Self-paced learning at home: 7 hours per week, including non-supervised assessment tasks
- Work Placement: 120 hours (refer Work Placement section)
- Assessments are conducted in a supervised (on-campus) and non-supervised (online) format
Units of Study
There are 15 units of competency that will be undertaken during the course:
Core Units
CHCCCS031 Provide individualised support
CHCCCS040 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCCCS041 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
HLTINF006 Apply basic principles and practices of infection prevention and control
CHCCCS038 Facilitate the empowerment of people receiving support
Elective Units
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 Support community participation and social inclusion
CHCDIS020 Work effectively in disability support
CHCAGE011 Provide support to people living with dementia
CHCAGE013 Work effectively in aged care
CHCPAL003 Deliver care services using a palliative approach
Core Units
CHCCCS031 Provide individualised support
CHCCCS040 Support independence and well being
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCCCS041 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care
HLTINF006 Apply basic principles and practices of infection prevention and control
CHCCCS038 Facilitate the empowerment of people receiving support
Elective Units
CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
CHCDIS012 Support community participation and social inclusion
CHCDIS020 Work effectively in disability support
CHCAGE011 Provide support to people living with dementia
CHCAGE013 Work effectively in aged care
CHCPAL003 Deliver care services using a palliative approach
Course completion
Following successful completion of this course, you will be awarded the CHC33021 Certificate III in Individual Support (Disability and Ageing).
Entry RequirementsCourse Introduction Sessions
As part of this course, BCC is also including training in the use of digital technology to undertake non-routine workplace tasks.
Our Certificate III in Individual Support course requires students to access and use an online learning management system for various parts of their learning and assessement, as well as accessing and registering for NDIS
This accredited introductory training session will be held at the start of the course, ensuring you're well-prepared for a seamless and rewarding learning experience throughout your studies.
At the conclusion of this session, you will receive a Statement of Attainment for the unit of competency:
FSKDIG003 Use digital technology for non-routine workplace tasks
Our Certificate III in Individual Support course requires students to access and use an online learning management system for various parts of their learning and assessement, as well as accessing and registering for NDIS
This accredited introductory training session will be held at the start of the course, ensuring you're well-prepared for a seamless and rewarding learning experience throughout your studies.
At the conclusion of this session, you will receive a Statement of Attainment for the unit of competency:
FSKDIG003 Use digital technology for non-routine workplace tasks
There are no formal entry requirements for this qualification.
Specific Admission Requirements
When studying with Byron Community College, we want you to succeed. This course involves reading and undertaking a range of written assessments. Entry requirements help us confirm that you’re ready to successfully complete the qualification and get the most out of your learning experience.
- The required foundation skills in reading, numeracy, writing and oral communication are at ACSF level 2-3
- Applicants will participate in a pre-enrolment interview as part of the enrolment process
- Students must be aged 15 years or over
- Access to computer and internet for completing online components of the course is required
- It is also strongly recommended that learners are physically able to kneel, bend, lunge, push wheelchairs/armchairs/trolleys/equipment, work at floor height for a short time, sit on the ground, carry loads and stand/walk for long periods, work in small areas and sometimes in hot conditions.
- Fine motor skills are also required for assisting with feeding and buttons, etc.
- Prior to work placement, students are required to hold a National Police Certificate issued by the NSW Police Force
Work Placement
Work placement is a mandatory, assessable component of the course and must be completed for a qualification to be issued
You are required to complete 120 hours of work placement in a disability service, community care or residential care setting
The college may assist you to arrange your work placement if required, including providing a list of local facilities who take on students regularly for this purpose.
Work placements must be conducted with an approved disability services and support organisation to ensure continuous supervision and training.
What to bring
You are required to complete 120 hours of work placement in a disability service, community care or residential care setting
The college may assist you to arrange your work placement if required, including providing a list of local facilities who take on students regularly for this purpose.
Work placements must be conducted with an approved disability services and support organisation to ensure continuous supervision and training.
- Laptop
- Pen and paper
- Headphones/ear pods
- Water bottle and refreshments
Course Fees
The fees for this course are determined according to your individual circumstances.
Full Course Fee: $5,500 (paid in instalments throughout the duration of the course)
As this course is included on the Smart and Skilled NSW Skills List, participants may be eligible for funding to subsidise their training. This funding could entitle you to a reduced-fee for your training^
To be eligible for Smart and Skilled government subsidised training, you must:
You will find more information on Smart and Skilled Subsidised Eligibility criteria here
^Subsidised places are limited so a funded place cannot be guaranteed
*Due to its duration, this course is also Austudy approved
Full Course Fee: $5,500 (paid in instalments throughout the duration of the course)
As this course is included on the Smart and Skilled NSW Skills List, participants may be eligible for funding to subsidise their training. This funding could entitle you to a reduced-fee for your training^
To be eligible for Smart and Skilled government subsidised training, you must:
- Be an Australian citizen, permanent resident or humanitarian visa holder, or a New Zealand citizen; and
- Live or work in New South Wales; and
- Be aged 15 years or older; and
- No longer be at school or equivalent; and
- Provide the College with your USI at the time of enrolment (admin staff can assist you in obtaining a USI)
You will find more information on Smart and Skilled Subsidised Eligibility criteria here
^Subsidised places are limited so a funded place cannot be guaranteed
*Due to its duration, this course is also Austudy approved
Student Policies and Procedures
Please review our Student Handbook for information regarding student policies, procedures and responsibilities.
Student Support
Our Student Support team is here to support you in your learning. Read more here. Or contact studentsupport@byroncollege.org.au
Student Support
Our Student Support team is here to support you in your learning. Read more here. Or contact studentsupport@byroncollege.org.au
USI
From 1 January 2015 all students undertaking accredited training must have a Unique Student Identifier (USI). This requirement applies to all nationally recognised training, from full qualifications to single-unit courses.
You must provide BRCC with your USI at enrolment. If you don’t already have one, you (or your parent or guardian) can apply for one at http://usi.gov.au/create-your-USI/Pages/default.aspx. You will need to have one form of identification and a valid email address to create your USI.
Alternatively, college staff can assist you to create your USI. We will need to collect your identification and personal information to complete this. You will also need to complete a consent form for us to do this.
Storage, disclosure, use and security of the USI will adhere to the rules relating to the USI: https://www.usi.gov.au/about-us/privacy.
We’re here to help. If you have any trouble completing the online application form, please don’t hesitate to call our customer care team on 02 6684 3374 or visit our Mullumbimby office during opening hours: Monday to Thursday, 9am – 4pm.
You must provide BRCC with your USI at enrolment. If you don’t already have one, you (or your parent or guardian) can apply for one at http://usi.gov.au/create-your-USI/Pages/default.aspx. You will need to have one form of identification and a valid email address to create your USI.
Alternatively, college staff can assist you to create your USI. We will need to collect your identification and personal information to complete this. You will also need to complete a consent form for us to do this.
Storage, disclosure, use and security of the USI will adhere to the rules relating to the USI: https://www.usi.gov.au/about-us/privacy.
We’re here to help. If you have any trouble completing the online application form, please don’t hesitate to call our customer care team on 02 6684 3374 or visit our Mullumbimby office during opening hours: Monday to Thursday, 9am – 4pm.
Further Information
Further information regarding this course is available in the Course Information Sheet here. Alternatively, please call or email the college for details.
Trainer Profile
Stacey Boyson
Stacey is a seasoned professional in the realm of individual support, boasting over 15 years of experience in the disability sector. Her tenure in this field has not only honed her skills but also deepened her commitment to fostering a fair and supportive environment for vulnerable individuals. With a profound sense of empathy and justice, Stacey endeavours to make a positive impact in the lives of those she serves.
Driven by her passion for advocacy and empowerment, Stacey has dedicated herself to not only providing direct care but also to educating others. As a trainer, she seeks to impart her wealth of knowledge and experience to aspiring caregivers and professionals, aiming to elevate the standards of care within the disability sector. Her fervour for sharing insights and best practices underscores her belief in the transformative power of education.
Stacey's teaching philosophy is rooted in empathy and understanding, recognising the unique challenges and needs of both individuals with disabilities and those who support them. Through her guidance, she fosters a culture of respect, dignity, and inclusivity, instilling in her students the importance of person-centred care.
Beyond her professional endeavours, Stacey remains deeply committed to advocating for the rights and well-being of vulnerable populations.
