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CHC42021 Certificate IV in Community Services

Date
Location
February 16, 2026 Byron Community College - Mullum Campus - 6-8 Burringbar Street, Mullumbimby 2482
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Applications now open, limited subsidised places available, apply now to see if you're eligible.

Create meaningful change in people’s lives with the CHC42021 Certificate IV in Community Services at Byron Community College.
This nationally recognised qualification is ideal for anyone passionate about supporting others and strengthening community wellbeing. Throughout your studies, you’ll develop practical skills in communication, advocacy, case support, and working with diverse groups—equipping you for a wide range of roles across the community services sector.

At Byron Community College, learning goes beyond the classroom. You’ll be supported by experienced trainers who bring real-world insights from local services and community organisations. With a focus on inclusive practice, hands-on learning, and a warm, community-focused campus culture, you’ll gain both the confidence and capability to step into meaningful work.

Whether you’re starting your career, returning to study, or seeking a qualification that aligns with your values, this course prepares you for roles such as community support worker, outreach officer, client contact officer, and other frontline support positions.
 

Course Duration
Course dates: 16 February - 16 Jul 2026
The course duration is 20 weeks
The weekly workload is 21 hours (classroom and home study combined)

Course Delivery
  • Face-to-face learning delivered at our Mullumbimby Campus: Mondays and Thursdays - 9.00am - 4.00pm
  • Self-paced learning at home: 7 hours per week, including non-supervised assessment tasks
  • Assessments are conducted in a supervised (on-campus) and non-supervised (online) format 
 
Units of Study
  1. CHCADV001 Facilitate the interests and rights of clients
  2. CHCDFV001 Recognise and respond appropriately to domestic and family violence
  3. CHCCOM002 Use communication to build relationships
  4. CHCDIV001 Work with diverse people
  5. CHCLEG001 Work legally and ethically
  6. CHCPRP001 Develop and maintain networks and collaborative partnerships
  7. HLTWHS002 Follow safe work practices for client care
  8. CHCCCS004 Assess co-existing needs
  9. CHCADV002 Provide advocacy and representation services
  10. CHCAOD001 Support work in alcohol and other drugs context
  11. CHCCDE019 Work within a community development framework
  12. CHCMHS011 Assess and promote social, emotional and physical wellbeing
  13. CHCCCS014 Provide brief interventions
  14. CHCYTH013 Engage respectfully with young people
  15. CHCMHS001 Work with people with mental health issues

 
Entry Requirements
There are no formal entry requirements for this qualification.
 
Admission Requirements
When studying with Byron Community College, we want you to succeed. This course involves reading and undertaking a range of written assessments. Entry requirements help us confirm that you're ready to successfully complete the qualification and get the most out of your learning experience. 

A full list of admission requirements is available in the Course Information Pack here. Alternatively, please call or email the college for details.
What to bring
  • Laptop
  • Pen and paper
  • Mug for tea and coffee
  • Water bottle and refreshments
 
Course Fees
The fees for this course are determined according to your individual circumstances.

Full Course Fee: $6,500 (paid in instalments throughout the duration of the course)

As this course is included on the Smart and Skilled NSW Skills List, participants may be eligible for funding to subsidise their training. This funding could entitle you to a reduced-fee for your training^
 
To be eligible for Smart and Skilled government subsidised training, you must:
• Be an Australian citizen, permanent resident or humanitarian visa holder, or a New Zealand citizen; and
• Live or work in New South Wales; and
• Be aged 15 years or older; and
• No longer be at school or equivalent; and
• Provide the College with your USI at the time of enrolment (admin staff can assist you in obtaining a USI)

For more information on Smart and Skilled eligibility criteria or subsidised places, click here or call our office on 02 6684 3374.

^Subsidised places are limited so a funded place cannot be guaranteed
*Due to its duration, this course is also Austudy approved
 
 
Student Policies and Procedures
Please review our Student Handbook for information regarding student policies, procedures and responsibilities.
 

Student Support
Our Student Support team is here to support you in your learning.  Read more here. Or contact studentsupport@byroncollege.org.au


USI
From 1 January 2015 all students undertaking accredited training must have a Unique Student Identifier (USI). This requirement applies to all nationally recognised training, from full qualifications to single-unit courses. The USI helps to keep your training records and results together in an online account which is controlled by you.

You must provide BCC with your USI at enrolment. If you don’t already have one, you (or your parent or guardian) can apply for one at http://usi.gov.au/create-your-USI/Pages/default.aspx. You will need to have one form of identification and a valid email address to create your USI.

Alternatively, college staff can assist you to create your USI. 

The storage, use, disclosure, and security of your USI will comply with the privacy and security requirements outlined by the USI Office: https://www.usi.gov.au/about-us/privacy. 

We’re here to help. If you have any trouble completing the online application form, please don’t hesitate to call our customer care team on 02 6684 3374 or visit our Mullumbimby office during opening hours: Monday to Thursday, 9am – 4pm.
 
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