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CHC42021 Certificate IV in Community Services

Date
Location
February 2, 2026 Byron Community College - Mullum Campus
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Applications now open, limited subsidised places available, apply now to see if you're eligible.

Create meaningful change in people’s lives with the CHC42021 Certificate IV in Community Services at Byron Community College.
This nationally recognised qualification is ideal for anyone passionate about supporting others and strengthening community wellbeing. Throughout your studies, you’ll develop practical skills in communication, advocacy, case support, and working with diverse groups—equipping you for a wide range of roles across the community services sector.

At Byron Community College, learning goes beyond the classroom. You’ll be supported by experienced trainers who bring real-world insights from local services and community organisations. With a focus on inclusive practice, hands-on learning, and a warm, community-focused campus culture, you’ll gain both the confidence and capability to step into meaningful work.

Whether you’re starting your career, returning to study, or seeking a qualification that aligns with your values, this course prepares you for roles such as community support worker, outreach officer, client contact officer, and other frontline support positions.

Course Duration & Hours
  • Course dates: 2 Feb - 2 Jul 2026
  • 2 days of face-to-face onsite learning per week: Mondays and Thursdays
  • 1 day structured at home study per week
  • Assessments will be completed in an online format
  • Delivery location: Mullumbimby Campus
 
Units of Study
  1. CHCADV001 Facilitate the interests and rights of clients
  2. CHCDFV001 Recognise and respond appropriately to domestic and family violence
  3. CHCCOM002 Use communication to build relationships
  4. CHCDIV001 Work with diverse people
  5. CHCLEG001 Work legally and ethically
  6. CHCPRP001 Develop and maintain networks and collaborative partnerships
  7. HLTWHS002 Follow safe work practices for client care
  8. CHCCCS004 Assess co-existing needs
  9. CHCADV002 Provide advocacy and representation services
  10. CHCAOD001 Support work in alcohol and other drugs context
  11. CHCCDE019 Work within a community development framework
  12. CHCMHS011 Assess and promote social, emotional and physical wellbeing
  13. CHCCCS014 Provide brief interventions
  14. CHCYTH013 Engage respectfully with young people
  15. CHCMHS001 Work with people with mental health issues

 
Entry Requirements
There are no formal entry requirements for this qualification.

Admission / Desirable Requirements
When studying with Byron Community College, we want you to succeed. Entry requirements allow us to ensure you have the pre-existing knowledge and skills required to complete your qualification. This course involves reading and undertaking a range of written assessments. A full list of admission / desirable requirements is available in the course Information Pack, please call or email the college for details.

What to bring
  • Laptop
  • Pen and paper
  • Mug for tea and coffee
  • Water bottle and refreshments
 
Not sure which course is right for you? Click here to book a chat with our Student Support Coordinator to discuss your options and study pathways.

Course Fees
This course is being offered as a subsidised course to eligible students under the Smart and Skilled program. Below are subsidised student fees, prices may vary slightly depending on if you hold a prior qualification or are applying for credit transfer.

There are 4 Smart and Skilled student fee levels based on your eligibility:
  • Smart and Skilled Fee-Free – $0
  • Smart and Skilled Fee (Concession) - $240
  • Smart and Skilled Fee (No Prior Qualification) – $1990
  • Smart and Skilled Fee (2nd Qualification) - $2320
To be eligible for Smart and Skilled government subsidised training, you must:
• Be an Australian citizen, permanent resident or humanitarian visa holder, or a New Zealand citizen; and
• Live or work in New South Wales; and
• Be aged 15 years or older; and
• No longer be at school or equivalent; and
• Provide the College with your USI at the time of enrolment (admin staff can assist you in obtaining a USI)

For more information on Smart and Skilled eligibility criteria or subsidised places, click here or call our office on 02 6684 3374.
 
This training is subsidised by the NSW Government.
 
The fee below applies to all User Pays students:
• Full fee: $3,250
• Concession: $2,950
• Early Bird: $2,750 (deposit to be received by 13 January 2024)

Payment Plan
Course fees are paid in instalments scheduled throughout the duration of the course. Fee schedules for individual courses are outlined on the enrolment paperwork available through the college administration team.

This course is Austudy Approved

Student Policies and Procedures

USI
From the 1st of January 2015, any student enrolling in an Accredited Training course will be required to obtain a USI. The USI helps to keep your training records and results together in an online account which is controlled by you. You can logon to the USI website here and follow the simple instructions online to create your USI. This then needs to be provided to the College at the time of enrolment.
 
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