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Startup Series Volume 3

August 2 @ 9:00 am - August 30 @ 3:00 pm

Startup Series Volume 3

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2 - 30 August 2024 09:00 am - 03:00 pm Mullumbimby, NSW 10 $0.00


Elevate your skills with this dynamic series of workshops for someone starting out in business. Discover essential strategies for delivering excellence in cutomer service. The 5 sessions will be held in person and are designed to empower aspiring entrepreneurs with skills and knowledge to turn their ideas into reality.

This Nationally Recognised Training Skill Set  will cover the following units:
  • BSBOPS304 - Deliver and monitor service to customers 
  • BSBPEF301 - Organise personal work priorities
  • BSBXCM301 - Engage in workplace communication

What you will learn
  • Strategies for developing excellence in customer service.
  • How to communicate in the workplace.
  • Effective time management skills in the workplace.

Entry Requirements
  • There are no formal entry requirements for this skill set.
  • To enhance the quality of learning, students can only enrol in a single skill set at any given time and can explore each skill set just once.
  • Learners must not have successfully completed more than one unit of competency attached to this course listed under Units of Study Required for this Skill Set.
 Course Duration & Hours
  • Classes are delivered face to face
  • 5 days of classroom and onsite learning 9.00am - 3.00pm per week
  • Delivery location: Mullumbimby campus
  • 5 Fri, 2 Aug– 30 Aug l 9.00am- 3.00pm Mullum  *Ace Program Fee: $0 see p. 4

Course Fees 
Fees are fully subsidised for eligible students.
  • ACE Program Fee: $0* - most NSW residents are eligible for this subsidised fee!
  • Full Fee: $250
We kindly remind students that a $100 cancellation fee will apply only to those who do not attend any sessions of the Skill Sets course, and we encourage timely communication if any unforeseen circumstances prevent attendance.

This training is subsidised by the NSW Government.

*Student eligibility for ACE Program fee

To be eligible for government subsidised training through the ACE Program, you must:
  • Be an Australian citizen, permanent resident or humanitarian visa holder, or a New Zealand citizen; and
  • Live or work in New South Wales; and
  • Be aged 15 years or older; and 
  • No longer be at school or equivalent; and
  • Provide the College with your USI at the time of enrolment (admin staff can assist you in obtaining a USI); and
  • Have not successfully completed the units listed under units of study for this course. Refer to the top of this page.
For more information or to find out if your are eligible for the $0 fee call our office on 02 6684 3374.
What to bring
  • Pen and paper
  • Laptop (and charger) if you have one
  • Lunch and refreshments

From the 1st of January 2015, any student enrolling in an Accredited Training course will be required to obtain a USI. The USI helps to keep your training records and results together in an online account which is controlled by you. You can logon to the "USI website":http://usi.gov.au/Pages/default.aspx and follow the simple instructions online to create your USI. This then needs to be provided to the College at the time of enrolment.

Important information
Once your enrolment is completed you will receive a confirmation email. This email will include your receipt and inform you of the dates, times and venue for your course. It will also let you know of anything you need to take to class with you.
Please make sure that you give us a valid email address and mobile number as any course changes will be communicated via sms or email.
Students are required to be 15 years old and above at the time of enrolment.
Click here to read our Refund Policy 
We keep our class sizes small so that you get a better experience. Avoid disappointment, enrol early!  

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August 2 @ 9:00 am
August 30 @ 3:00 pm
Event Category:


Mullumbimby, NSW
Mullumbimby, NSW Australia